25 Nov Vending Team Focused on SERVICE
It’s SERVICE that sets vending services company One Source Refreshment apart from the competition. This Philadelphia based, family-owned company has built its reputation on delivering fresh foods, snacks, and beverages with an uncompromising standard of quality and care. Its sales team exemplifies the company’s excitement for its business and its customers. It is comprised of 5 dedicated professionals rarely found at the company’s Pottstown, PA headquarters. They love being on the road, meeting new vending clients and helping existing ones.
Each member of One Source’s sales team shares a rich history in foodservice. They also each bring a focus and energy to the group that contributes to the strength of the overall team. Getting to know them sheds some light on why customers love working with One Source from the very start.
Mark Robinson and Chuck Long lead the company’s sales and service efforts. Mark’s passion for meeting new people makes him a natural fit for his role. Regardless of size, he makes each client feel like they are his top priority. Mark believes his team is so successful at developing lasting relationships with their customers because “they feel from the very beginning how important they are to us. We are great communicators and listeners.” Chuck works hand in hand with Mark to address concerns and help customers enhance their vending experience. He makes maintaining a great company break room effortless for his customers. In fact, it does not take long for those dealing with multiple providers to consolidate all of their services with One Source or look to add more offerings for their employees.
Of course, One Source Refreshment offers traditional vending machines, but it also offers so much more. Businesses in the Philadelphia area rely on it for gourmet office coffee, company-subsidized pantry service, healthy vending programs, and fully customized micro-markets. “Consolidating vending services with one company is extremely beneficial. And when it comes to selecting one provider to take care of it all we are a natural choice. Our customers always compliment our attention to detail and responsiveness,” Chuck says.
Together, Suzanne Smik and Ron Anderson focus on business development throughout the greater Philadelphia area. Suzanne is a huge advocate of the company’s growing micro-markets program and helps her clients understand the many benefits of this service. “A micro-market offers employees an expanded selection of fresh foods, beverages, and snacks right in the office. The installation is quick and at no cost to the customer. I love when people literally say WOW when they see their new micro-market for the first time.” Ron is passionate about One Source’s advanced technology, equipment, and operations. “Our distribution center is huge, spotless, and extremely efficient. We are able to anticipate our customers’ needs, many times before they are even aware of them,” he says. These efficiencies have proved to be a big advantage over One Source’s competitors and a major contributor to the company’s success.
Nicole Copeland is the newest member of the sales team and very excited to be servicing existing customers and developing connections with new ones. A self-proclaimed foodie, Nicole stays on top of food and beverage trends and loves introducing innovative, new products to One Source’s customers. She is especially proud of the company’s commitment to supporting local food providers. “I love working with clients to develop customized programs and product assortments that satisfy their tastes,” she says.
One Source Refreshment’s sales team truly represents what this family business is all about – so it’s no surprise that the company is one of the largest independent vending service providers in our region. Most Philadelphia-area employees consider a great workplace vending program a valuable perk, so it is worth considering an upgrade to your company’s vending program in the upcoming year. A meeting with a member of One Source Refreshment’s sales team is the best first step you can take in this process.
One Source Refreshment offers complete vending services to customers in the greater Philadelphia area, Lehigh Valley, New Jersey, and Delaware. Its sales team would love to provide your company with a FREE vending services consultation. To schedule, call 800-549-3190.